Some payers are unavailable as we shift claims/eligibility alternative clearinghouse

Incident Report for Apero

Update

We are continuing to monitor for any further issues.

Posted Feb 27, 2024 - 02:07 PST

Monitoring

We have shifted claims traffic to alternative clearinghouses. Please contact your account manager for updated SLA's. Thank you for your cooperation.

Posted Feb 27, 2024 - 02:05 PST

This incident affects: Invoices UI and General Eligibility API.